QUALITY POLICY

SANDITRUCK, S.L.U. has brought more than 20 years of experience to the world of international transport. Starting first with express transport in dedicated vehicles specialized in the automotive sector, the company has then expanded it’s work to other sectors that also require dedicated vehicles. These sectors include automotive, chemicals, fairs and exhibitions, health care, temperature controlled, industry 4.0, and hospital supplies.

Commitment to Quality Our fundamental objective is to provide customers with a service that meets their demands, offering real solutions to specific problems while complying with current legislation. To strengthen our commitment to Quality, we have implemented a Quality Management System in accordance with the international standard UNE-EN-ISO 9001:2015.

Quality is a commitment of the company and an individual responsibility of each team member. This commitment is reflected in concrete actions that project an image of professionalism and quality of service.

Quality Objectives To achieve maximum customer satisfaction, we will apply and orient our system to achieve the following objectives:
Constantly monitor that we meet the demands and expectations of our customers.
Comply with all applicable regulations and laws, as well as the standards of the organizations and groups of which we are a part.
Provide the necessary means for all personnel to identify and eliminate obstacles that hinder quality improvement in their workplace, promoting continuous improvement.
Consider continuous improvement a permanent objective to increase the quality perceived by our customers.
Correct any non-conformities that occur, emphasizing prevention to avoid their recurrence.
Execute service deadlines punctually and maintain trust between our customers and suppliers as key points in the daily management of the company.
Foster a participatory environment among employees, integrating common objectives and improving communication to facilitate teamwork, individual recognition, and suggestions for improvement.

Commitment to Climate Change At SANDITRUCK, we are committed to sustainability and reducing our environmental impact. As part of our quality system, we implement practices that contribute to reducing carbon emissions and promote the efficient use of resources. This commitment to the environment is an integral part of our social and corporate responsibility.

This Quality policy is communicated to all employees of the company, displayed in our facilities, and is available to the public. Annually, coinciding with the review by Management, this policy is reviewed and, if necessary, modified to ensure that it remains suitable for the evolution of the company.

Download Quality Policy

GOOD PRACTICES POLICY FOR DISTRIBUTION OF PHARMACEUTICAL AND HEALTH PRODUCTS

SANDITRUCK, S.L.U. We are fully aware that we are part of the supply chain of pharmaceutical and health products for human use and that proper handling of them during transport is crucial for the safety of the products that our customers entrust to us and for them to reach their destination in optimal hygienic and temperature conditions.

For this reason, we have included in our Quality System, the basis and principle of our way of operating, everything that concerns us due to our activity in relation to:
Royal Decree 782/2013, of October 11, on the distribution of medicines for human use.
Guidelines of November 5, 2013 on correct practices for the distribution of medicines for human use. (2013/C 343/01).
Guidelines of March 19, 2015 on correct practices for the distribution of active ingredients for medicinal products for human use (Text relevant for EEA purposes) (2015/C 95/01).

Thus, we implemented a Distribution Management System for Pharmaceutical and Health Products, documented and certified by GDP (Guide to Good Practices for the Distribution of Medicines), which helps us achieve the following objectives:
Guarantee our customers the safety and innocuousness of their products during the stage of transportation.
Train and motivate staff in relation to quality, good hygiene practices and their responsibility for maintaining product safety.
Continuously improve the Management System implemented through annual audits according to GDP criteria.

Our challenge is to place SANDITRUCK, S.L.U. as a reference company in the pharmaceutical and health products transport sector, offering the client the maximum guarantee and the best hygienic and service conditions.

And as a sign of commitment, the Management of SANDITRUCK, S.L.U. has defined this Good Distribution Practices Policy, which it makes available to customers, suppliers, employees and other interested parties, and which it will review periodically to ensure that it corresponds to the reality and needs of the organization.

Download GDP